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Agape’s Way Welcomes Kayla Martin, Director of Operations 

Agape’s Way welcomes Kayla Martin as Director of Operations, bringing over a decade of healthcare leadership to support growth and excellence.
Welcoming Kayla Martin, Director of Operations at Agape’s Way

We are proud to welcome Kayla Martin to our organization as our new Director of Operations.

As we continue to grow and strengthen our infrastructure, bringing on experienced, mission-aligned leaders is essential. Kayla joins us with over 10 years of healthcare operations leadership, most recently serving as Regional Manager of Clinic Operations at WellMed Medical Management / Optum, where she led operations for 10+ clinics and 200+ team members.

Kayla brings deep expertise in:
● Operational & Strategic Leadership
● Performance Management & Process Improvement
● Compliance, Risk Management, and Quality Improvement
● Budgeting, Resource Allocation, and Data-Driven Decision Making
● Staff Development and Change Management

Her track record includes improving patient satisfaction from 75% to 93%, reducing clinical errors by 15%, and leading complex initiatives such as clinic mergers, acquisitions, and EHR migrations—all while maintaining strong quality and compliance outcomes.

Kayla’s leadership style is people-centered, disciplined, and execution-focused—exactly what’s needed as we scale responsibly and sustainably.

Please join us in welcoming Kayla Martin. We are excited about the impact she will make and the future we are building together.

 

 

 

If you or an aging loved one is considering personal care services near you in Orlando, FL, contact the caring staff at Agape’s Way. Call today to get your home care questions answered: (321) 888-2366

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